Falco SaaS - OPS?
Smart OPS | Strong Outcomes?
Falco OPS - Customer Engagement - CEM
Accurate Proposals, Deeper Visits, Intelligent CRM?
Move beyond spreadsheets and generic CRMs. Falco CEM enables building highly accurate quotations, track funnels, -- all in one integrated system?
What�s Broken Today?
- Sales Teams quoting wrong or outdated BOMs?
- Wrong quotation BOMs causing serious bottlenecks in engineering and production??
- Visit Reports and actions lost in excel. Broken feedback from field to Engineering?
What Falco CEM Delivers
- From Customer Requirement Capture to accurate BOM and Cost to Quotation?
- Dedicated workflow to create quotation for Non-Standard requirements
- Integrate Visit Action Plans, Product Information and Market Intelligence
Core Capabilities
Proposal Engine
- Pull accurate BOM to match customer requirements
- Build Quote - Payment Terms
- Build and Track Non-Std requests
- Complete visibility of Quote Funnel?
- Mobile Support to track and approve??
CRM & Visit Reporting
- Pull accurate BOM to match customer requirements
- Build Quote - Payment Terms
- Build and Track Non-Std requests?
- Complete visibility of Quote Funnel
- Mobile support to create, OCR to read cards, add contacts
Knowledge Repository
- Knowledge from people to system
- Knowledge Base - Machine, Components, Product
- Show matching BOMs for past orders
- Configuration alerts based on similar use cases?
Market Intelligence
- Capture Competitor Specs, Pricing, Configurations and Offers
- Upload photos over mobile
- Record New Product sightings?
- Trigger internal NPD Team for New Product Ideas
Why CEM Stands Apart
- It is not just CRM. It is full scale Proposal Generator Engine
- Zero misquotes - BOMs tied to ERP and validated history
- Field Visits become feedback loops, not just formalities
All Rights Reserved @ Decintell Tech Pvt. Ltd. (MyKRA, WAC, CEM, SWAS, TEM, NPD, PCS, CPC, PDI, ECM, DOIT trade marks owned by Decintell Tech Pvt. Ltd.)
Images credit to freepik.com, Icons credit to flaticon.com