Falco SaaS - OPS
Smart OPS | Strong Outcomes
Falco DOIT – OEM Insight
Connected Machines. Smart Service. Happier Customers
DOIT empowers OEMs to offer next gen service, get real-time field insights, alerts, Value added dashboard for end customers, without any complex development
What ‘s Broken Today
- Warranty and Service team work blindly – no field telemetry
- Design changes rely of anecdotal service data
- Customers demand uptime but get reactive support
What Falco DOIT Enables
- Real-time data from machines installed at customer sites
- Condition based alerts – (temp, vibrations, overload, downtime)
- Predictive Triggers and End Customer facing Dashboards
Core Capabilities
Field Device Integration
- IoT Software embedded in OEM PLCs
- No hardware needed
- Connects thru existing network
- Handles 5000+ record hits per minute
- Repository of 7 million records across India and counting
Real-time Monitoring
- Live performance data
- Live production and downtime data
- Exception Alerts
- Data analytics and dashboards
- Daily production plan loading
Integration with SWAS
- Confirm machine installation
- Alerts in case of faults or alarms
- Link usage to AMC
- Support RCA and Usage graphs
- Remote diagnostics
End Customer View
- Daily Production analysis
- Downtime analysis
- Daily Operations Dashboards
- OEE and uptime computation
- Production Plan loading for each machine
Why DOIT Works
- Adds intelligence to After Sales Support (SWAS)
- Create Upsell Opportunities (Smart AMC, Digital Warranty)
- Proven Scale – Real-world Deployment working today
All Rights Reserved @ Decintell Tech Pvt. Ltd. (MyKRA, WAC, CEM, SWAS, TEM, NPD, PCS, CPC, PDI, ECM, DOIT trade marks owned by Decintell Tech Pvt. Ltd.)
Images credit to freepik.com, Icons credit to flaticon.com