Falco SaaS - OPS
Smart OPS | Strong Outcomes
Falco OPS – Mobile First
Built for Field Force – Trusted by Operations
Service engineers, technicians, plant teams don’t sit behind their desks. Falco OPS is designed to work ON THE GO – across remote zones, and complex workflows
What’s Broken Today
- Field Teams juggling WhatsApp, Paper Reports and Excel
- Missed Service SLA due to delayed call closure and manual logs
- Zero traceability in Spares, Travel, or On-Site activity
What Falco Mobile-First Enables
- Unified Mobile access across Service, Maintenance, Travel and Inspection
- Geo-Tagged Actions, QR Scanning, Offline-ready tracking
- Real-time field visibility, alerts, cycle-time tracking
Key Mobile First Features
Field Service Execution
- Assign, Accept / Reject Service Tickets on App
- Geo-tag attendance, upload reports
- Access past call history before customer visit
- Edge Computing for machine calibration
Maintenance Workflows
- QR Scan to raise breakdown ticket
- Assign tickets to technicians
- Close Ticket and Confirm Equipment Handover
- Run Scheduled Maintenance with full Checklist
Travel Expenses
- Plant and Track multilocation trips
- Auto capture distance, time and halt time
- Geo-fencing and Geo Tagging
- File and Approve expense claims and upload receipts
Pre-Delivery and IoT Apps
- Pre-delivery inspection with over 5000 BOM-linked checkpoints
- Scan nameplates via OCR to capture Sr No.s /Makes
- Real-time machine data
- Exception Alerts
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Images credit to freepik.com, Icons credit to flaticon.com