Falco SaaS - OPS
Smart OPS | Strong Outcomes
Falco – Admin Central
The Control Layer for Secure, Scalable Operations
From Access Rights to Alerts, from Location Charts to Helpdesk – Falco Admin Module ensures operational deployment is safe, centralised, and fully governed
What’s Broken Today
- Disconnected Admin Setup across Locations
- Inconsistent or poorly enforced Access Control
- Ad-hoc or No Alerts, Non-existent or jumbled escalation process
What Falco – Admin Central Enables
- Single Point Console to manage People, Locations, Permissions
- Platform Settings, Workflows, Help Desk, Alerts
- Holidays and Work Calendar
Core Features
User Management
- Create/Delete Users
- Access Control
- Approve users based on Access Rights
- Bind Country>Region>Plant
- Assign Reporting Manager (Line and Functional)
- Geo-tag and assign work geography
Workflow Management
- Workflow and Exception
- Set Alerts across all modules
- Assign recipient to each alert
- Configure triggers for breaches in amount, delays, discounts
- Exception handling with Escalation
Helpdesk
- Users can log support request by subject
- Route to recipient responsible for the issue
- Upload documents to support
- Track Resolution and Trigger Alerts
- Auto-escalate to Falco if needed
Why It Matters
- Granular Control over Users, Screens, Actions
- Configurable Role-driven platform operations
- Enterprise scale governance built from day one
All Rights Reserved @ Decintell Tech Pvt. Ltd. (MyKRA, WAC, CEM, SWAS, TEM, NPD, PCS, CPC, PDI, ECM, DOIT trade marks owned by Decintell Tech Pvt. Ltd.)
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