Machine Life Cycle Management

SWAS After Sales Suite

Machine Life Cycle Management Machine Installation to End-of-Life

  • Generate Installation Call
  • Generate Installation site checklist
  • Confirm site readiness checklist
  • Complete Installation Commissioning
  • Close Installation Call
  • Warranty Clock starts

Spares Management

  • Manage entire spares order cycle from quotations to sales orders
  • Spares Stock Monitoring
  • Manage Annual Spares Rate Contracts
  • Create combo packs of spares and consumables
  • Your customers can order spares online through e-commerce
SWAS - After Sales Suite
Warranty Services

Warranty Services

  • Automatically categorize breakdown service calls as warranty calls for equipment under warranty
  • Assign calls to Service Engineer
  • Track Warranty Call Cycle Time
  • Generate part order for Warranty Replacement
  • Set approval limits by value for Warranty Parts Orders

Custom AMC Solutions

  • Experience a boost in AMC revenue with customer-specific AMC plans
  • Trigger AMC schedules, get timely alerts for scheduled calls
  • Increase spares revenue multi-fold
  • Track AMC call cycle time
  • Manage AMC renewals
  • Convenient mobile interface
Custom AMC Solutions
Comprehensive Service Management

Comprehensive Service Management

  • Register all service calls, including installation calls
  • Assign calls to service engineers
  • Track service call cycle time
  • Root Cause Analysis and Permanent Corrective Action
  • Horizontal Deployment of Corrective Actions
  • Intuitive MIS for data-driven decision-making
  • Implementation Timeline: 4 to 6 weeks* with minimal downtime and disruption
  • Spares consumption analytics for improved decision-making
  • Implementation Timeline: 4 to 6 weeks* minimizing downtime and disruption
  • Pricing: Available on affordable and flexible pricing plans
*Depending on data readiness

SWAS – Guaranteed Customer Satisfaction